An organization's culture lies at the heart of its ability to perform. In The Conductive Organization, Charles Armstrong and Hubert Saint-Onge focus on self-initiated learning cultures, knowledge-based customer relationships and innovative internal structures in order to explain the building blocks that must be in place to create and sustain a knowledge-based culture within organizations-a culture that they argue is integral to a high-performance organization.
This book provides a blueprint for creating and leading organizations with strong knowledge-based cultures to achieve breakthrough performance. The narrative is based on the thoughts, experience, and models of the authors, who have successfully led high-performance companies in the financial services sector and the engineering and manufacturing sectors